Answered By: Keely Wilczek
Last Updated: Jan 11, 2018     Views: 38

This can happen for a few different reasons:

  1. Check the General settings under Preferences to make sure the box next to Automatically attach associated PDFs and other files when saving items is checked.
  2. Look to see if you are using an article citation aggregator as opposed to a database that actually contains the full text for articles. Google Scholar and HOLLIS are examples of aggregators. When using an aggregator, PDFs do not always get automatically attached.
  3. Does the database you are using require an extra step to get to the PDF? An example is the Taylor & Francis platform which requires users to choose between a regular PDF and an interactive PDF.

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